Frequently asked Flight Claims questions

  • Are there any restrictions on claiming around the world?
    Yes to claim you must be travelling to or from an EU destination.
  • How much do you charge?
    We work on a no win no fee contingency basis. This means that if you succeed with your case, our fee is 25% plus vat of any compensation recovered.
  • The airline has already rejected my claim can you help?
    Yes. We find that despite the clarity of the law, airlines are still refusing to payout and will often unfairly claim the delay or cancellation was due to exceptional circumstances when in reality the reason for the delay was operational reasons.
  • Is there a time limit for claiming for a delayed flight?
    Yes the recent Court case in the European Court of Justice has ruled that the flight must have been delayed for 3 hours or more to claim.
  • How much can I claim?
    The amount of compensation is dependent upon the distance of your destination. The amount of compensation varies from 250 euros to 600 euros, click here to see how much you can claim.

Call our flight compensation helpline NOW on 0845 269 3571

Cancelled Flight Compensation Helpline 0845 269 3571
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